Legal
Privacy policy
Control Plane Corporation respects your privacy and is dedicated to protecting the Personal Data it collects. The purpose of this Privacy Policy ("Policy") is to inform you about the privacy of your data while using the Control Plane Service.
Last updated: September 1, 2026
This Privacy Policy discloses the privacy practices for the Control Plane platform, website and various related services (together referred to as the "Platform"), including related user interfaces. Control Plane Corporation, the provider of the Platform (referred to as "Control Plane", "Company", "We" or "Us") is committed to protecting your privacy online. Please read the information below to learn the following regarding your ("User") use of Platform. You acknowledge that this Privacy Policy is part of our Platform Terms of Use, and by using our Platform, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use the Platform. Although most changes are likely to be minor, Control Plane may change our Privacy Policy from time to time. We will provide notification to Users of material changes through our website at least 30 days prior to the change taking effect by posting a notice on our home page and/or sending email to the email address specified in your primary account. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user, review this Policy periodically and to be aware of any modifications. Your continued use of the Platform after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.
Types of Information Collected
In order to better provide you with our numerous services, Control Plane collects two types of information about our users - Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our Platform. Personally Identifiable Information - This refers to information that lets Us know the specifics of who you are. When you engage in certain activities with the Platform, such as registering for an account, ordering a product or service, or sending the Company feedback, Control Plane may ask you to provide certain information about yourself or your company by filling out and submitting an online form. It is completely optional for you to elect to engage in these activities, however, We may ask that you provide Control Plane personal information, such as your first and last name, mailing address (including zip code), email address, and other personal identifying information. Depending upon the activity, some of the information We ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. Non-Personally Identifiable Information - This refers to information that does not by itself identify a specific individual. Control Plane gathers certain information about you based upon how you interact with the Platform in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the internet.
Collection Methods and Use of Information
Control Plane collects Personal Data that You provide directly, including account, contact, billing, support, and communications information. Control Plane also collects certain information automatically when You use the Website or Platform, including IP address, device and browser information, cookies, usage information, logs, and diagnostic data. Control Plane uses this information to provide, operate, secure, support, and improve the Website, Platform, and Services; process payments; communicate with You; resolve disputes; and enforce its agreements.
Customer Data Processing
When Control Plane processes Personal Data submitted to the Platform by or on behalf of a Customer, Control Plane generally acts as a service provider or processor on the Customer's behalf, and the Customer acts as the business or controller. Such processing is governed by the applicable customer agreement and, where applicable, a Data Processing Addendum.
Release of Information
Control Plane does not sell, trade, or rent your Personally Identifiable Information to others. We provide some of our services through contractual arrangements with affiliates, service providers, partners and other third parties. Control Plane and our service partners use your Personally Identifiable Information to operate our products and to deliver their services. For example, Control Plane must release your credit card information to the card-issuing bank or servicer to confirm payment for products and services purchased from the Company; and provide order information to third parties that help Control Plane provide customer service. Control Plane will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners and is not subject to our control. Occasionally We may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. Control Plane will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. Control Plane fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. Control Plane reserves the right to report to law enforcement agencies any activities that We in good faith believe to be unlawful.
Updating and Correcting Information
Control Plane believes you should have the ability to access and edit the Personally Identifiable Information that you have provided to the Company. You may change any of your Personally Identifiable Information in your account online at any time by linking to your account in accordance with instructions posted elsewhere on the Platform interfaces. You may also access and correct your personal information and privacy preferences by writing Control Plane at -
CONTROL PLANE CORPORATION
2558 BARBARA DR
SANTA ROSA VALLEY, CA 93012
Or
info@controlplane.com
Please include your name, address, and/or email address when you contact Control Plane. Control Plane encourages you to promptly update your Personally Identifiable Information if it changes. Information associated with past transactions cannot be deleted. In addition, it may be impossible to completely delete your information without some residual information because of backups.
User Choices on Collection and Use of Information
Control Plane may, from time to time, send you email regarding our products and services. Only Control Plane Corporation, (or agents working on behalf of Control Plane Corporation and under confidentiality agreements) will send you these emails and only if you indicated that you do not object to these offers. If you do not want to receive such messages, simply tell Us when you give Control Plane your personal information. Or, at any time you can easily edit your account information regarding communication preferences. Users also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Platform may not work properly in your case.
Security of Information
Control Plane maintains reasonable administrative, technical, and organizational safeguards designed to protect Personal Data. No security measure or transmission method can guarantee absolute security.
Cookies
When you use our Platform, Control Plane will store cookies on your computer in order to facilitate and customize your use of our Platform. A cookie is a small data text file, which a website stores on your computer (if your Web browser permits) that can later be retrieved to identify User to Us. Our cookies store randomly assigned user identification numbers, and such things as the country where you are located, and your name to welcome you back and confirm your log in. The cookies make your use of the Platform easier, make the Platform run more smoothly and help Control Plane to maintain a secure product. You are always free to decline our cookies if your browser permits, but some parts of our Platform may not work properly in that case.
Privacy Policies of Third-Party Products and Websites
Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information Control Plane collects from you. Other products and websites you may choose to access while working with our Platform have their own privacy policies and data collection, use and disclosure practices. Please consult each respective website's privacy policy. Control Plane is not responsible for the policies or practices of third parties.
Children's Online Privacy Protection Act ("COPPA")
Control Plane does not specifically market to children under the age of 13. Please STOP and do not use, view, purchase, or otherwise browse the Company website, Services, or Products if you are under 13 years old. If you are younger than 13, you are not permitted to disclose any Personal Information to Control Plane. If you are a parent and you believe your child under the age of 13 has provided Control Plane with Personal Information, please contact Control Plane immediately to have it removed by emailing us at info@controlplane.com.
Fair Information Practices
Control Plane will provide notification of a security incident as required by applicable law and applicable contractual commitments.
CAN-SPAM Act of 2003
The CAN-SPAM Act is a U.S. law which establishes rules for commercial email messages, gives you the right to stop certain commercial email messages from being sent to you, and outlines certain penalties for commercial entities or persons who violate the law. Control Plane collects your email address and name so Control Plane can - (i) Send information, respond to inquiries, and/or other requests or questions; (ii) Send newsletters and other communications that you have requested or agreed to receive and (iii) Market to our mailing list or continue to send emails to you after the original transaction has occurred. In accordance with the CAN-SPAM Act, Control Plane agrees to the following - (i) Control Plane will not use false or misleading subjects or email addresses; (ii) Control Plane will include our business mailing address and/or physical address in our emails; (iii) Control Plane will monitor third-party email marketing services for compliance; (iv) Control Plane will honor opt-out/unsubscribe requests quickly; and (v) Control Plane will allow users to unsubscribe by using the appropriate link at the bottom of each email. If at any time you would like to unsubscribe from receiving future emails, you can email info@controlplane.com or follow the instructions at the bottom of any email you receive from Control Plane and We will promptly remove you from future correspondence(s). However, unsubscribing from one list or set of emails may not unsubscribe you from receiving all future emails from Us. If you experience any problems unsubscribing, please email info@controlplane.com and We will promptly handle your removal.
Your General Data Protection Regulation ("GDPR") Rights
If you are located within the European Union ("EU"), you are entitled to certain rights under the GDPR. You have the right to - (i) Know how long Control Plane will keep your information. Control Plane retains Personal Data for as long as reasonably necessary to provide the Services and fulfill the purposes described in this Policy, including satisfying legal, tax, accounting, security, contractual, and dispute-resolution requirements. Retention periods may also be governed by an applicable customer agreement or Data Processing Addendum; (ii) Access, rectify or erase your personal information; (iii) Withdraw your consent to Control Plane's processing of your data, which shall have no effect on the lawfulness of the processing of your personal information prior to your withdrawal; (iv) Lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues; and (v) Provide only your personal information which is reasonably required to enter into a contract with Control Plane. We will not ask for your consent to provide unnecessary personal information on the condition of entering into a contractual relationship with Control Plane.
Miscellaneous Privacy Issues
You are responsible for maintaining the confidentiality of Your password and account credentials and for using appropriate care when providing information online. If you have any questions about this Privacy Policy, the practices of this Platform, or your dealings with this Platform, please contact Control Plane by sending a letter to -
CONTROL PLANE CORPORATION
2558 BARBARA DR
SANTA ROSA VALLEY, CA 93012
User may also contact Control Plane via email at:
info@controlplane.com